Your contractor uses TradeCrew.
Here is what that means for you.
A clear itemized quote, a secure way to pay, and a way to tell them how the job went. No app to install and no account to create.
Quotes and payments, with nothing hidden
When your contractor sends you a quote or an invoice, you can see exactly what you are paying for before you say yes.
Get a payment link
Your contractor sends you a secure payment link, by email or straight from their phone. No app to install, no account to create.
See every line item
Before you pay, you see the complete itemized breakdown: labor, materials, everything.
Pay by card
Pay with a credit or debit card through Stripe. The invoice total is the amount you pay, with nothing added.
Secured by Stripe
Your card information never touches TradeCrew servers. All payments are processed by Stripe, a global payments leader.
If you are asked to rate the job
A rating covers 6 dimensions that reflect what matters when you invite someone into your home, not just one star score.
Quality of Work
"Did they do the job right the first time?"
The most important dimension. Captures whether the final result met expectations, required rework, or fell apart later.
Honesty
"Were they transparent about costs, issues, and the work needed?"
Second most heavily weighted. Captures whether the contractor was upfront about scope changes, unexpected problems, and pricing.
Reliability
"Did they show up on time and finish when they said they would?"
Consistent follow-through matters. Did they honor their schedule, or did you spend days waiting for a no-show?
Communication
"Did they explain what they were doing and keep you informed?"
Good contractors keep you in the loop. No unexplained surprises, no guessing games about what's happening in your own home.
Cleanliness
"Did they leave your space as they found it?"
Professionals clean up after themselves. This dimension captures whether your home was treated with respect during and after the job.
Fairness of Price
"Did the final bill match what was quoted?"
Quote integrity matters. Customers track whether the final invoice reflected what was agreed — not a moving target.
Weights reflect each dimension's contribution to the composite score. Quality and honesty together account for over half the total.
How it protects you
The rating system is built to be fair to homeowners and contractors alike.
Anonymous reviews
Your contractor never sees your name attached to a rating. You can give honest feedback without worry.
Weighted scoring
Quality and honesty count most (30% + 25%), so a score is not just about how friendly someone was.
Contractor replies
Your contractor can reply to your feedback, so a problem can be explained or put right.
"Would hire again"
The simplest and often most telling signal. Tracked separately so it can't be averaged away.
Links expire
A rating link stops working after a set time, so feedback stays fresh and relevant.
Know a tradesperson who would like this?
TradeCrew is free to start for tradespeople. Share the link with a contractor you trust and they can set up in a few minutes.